Shipping Policy

This Shipping Policy explains how and when your order is dispatched. All products are supplied for laboratory research use only.

Processing time

Orders are typically processed and dispatched within 24–48 hours (business days) of payment confirmation.

Dispatch and origin

All orders ship from within Australia in plain, secure packaging.

Delivery times

Domestic orders usually arrive within 3–7 business days via tracked shipping, depending on your location. Delivery times are estimates and are not guaranteed.

Tracking

Once your order is dispatched, we will provide tracking details so you can follow your parcel to your door.

Discreet packaging

Every order is packaged discreetly. The outer packaging does not indicate the contents.

Shipping costs

Any shipping charges are calculated and shown at checkout before you complete payment.

Incorrect addresses

Please make sure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to an incorrect address provided by the customer.

Lost or damaged parcels

If your order arrives damaged, or does not arrive within a reasonable time, contact us at elitepeptidewest@hotmail.com and we will help resolve it.